Legal Information

Terms and Conditions

Please read these terms carefully before using our website or purchasing from our showroom.

1. General Information

These terms and conditions apply to all visitors of our website and customers of the Restwell Beds showroom. By browsing our site or purchasing our beds, mattresses, and related sleep accessories, you agree to comply with these straightforward guidelines.

We reserve the right to update these terms at any time. Changes take effect immediately upon being posted on this page.

2. Showroom Purchases & Orders

When you visit our showroom to select a new mattress or bed frame, our team will provide a written order confirmation. Your purchase is considered final once this confirmation is signed and a deposit or full payment is received.

Because our premium mattresses and custom bed frames are often made to order, please review your chosen dimensions and firmness levels carefully before finalizing your purchase.

3. Delivery & Hygiene Policy

We aim to deliver your new sleep products as efficiently as possible. Estimated delivery times are provided at the time of purchase. Please ensure that the entryways and rooms in your home can accommodate the size of your chosen bed or mattress.

Due to strict hygiene standards, mattresses and pillows cannot be returned or exchanged once they have been removed from their original sealed packaging, unless they are found to have a manufacturing defect.

4. Sleep Advice Disclaimer

The sleep advice and recommendations provided by our staff, both in our showroom and on this website, are intended to help you choose the most comfortable mattress for your personal preferences.

This guidance is not a substitute for professional medical advice. If you suffer from chronic back pain or diagnosed sleep disorders, we recommend consulting a healthcare professional.

5. Contacting Us

If you have any questions regarding these terms, your order, or our products, please reach out to us using the details below: